To Our Clients and Furry Patients:
During this time we are striving to maintain the care and dedication to your pets’ health and welfare. We also strive to maintain a safe environment for our patients, staff and their families. At this time, we will continue to be open and provide full veterinary services while practicing safe distancing.
We are following strict hygiene practices at the hospital with regular disinfection of all public areas. Please help to decrease the risk to our staff and clients. On arrival to our hospital please follow the steps below for the safety of our staff and clients:
Please check in with us at reception on arrival. We will bring you and your pet right into their appointment once we are ready to see them. We ask that you wear a mask in the clinic and that one caregiver may come in with your pet.
If you have any COVID signs or have had contact with anyone with possible COVID 19 infection please let us know. If you are not feeling well or may be at risk of exposure, please have someone else transport your pet to the hospital on your behalf.
For easier and quicker service we offer an online webstore with free delivery on orders over $75
Order food and products on our webstore – click Myvetstore on our home page
Delivery is available through the webstore (free for orders over $75), auto-orders of pet food have an additional discount
You can email us prescription or appointments requests at reception@riverroadanimalhospital.ca or ordering from our webstore.
We accept debit, credit, cash or e transfer payment
We hope to provide the care your pets need and keep everyone as safe as possible,
Dr Kelly